Dissatisfied customers are unfortunately a major fact of business life. And how you respond would here determine whether the customer would go tell his or her friends and family members how terrible your business has been, or instead rave about your unmatched customer’s service. Given below are the 5 major ideas and strategies that would help you deal with your angry customers this 2016. Understanding what their core problem is: Especially when emotional, customers would here never communicate what their core problem is. They might complain about a features behaviour when they are using a wrong feature or even complain
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